FAQ

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Everything you need to know about Giftyy, from how the AI works to how we protect your memories.

18 questions

Giftyy is a relationship co-pilot for the people you don't live near. It remembers the moments that matter, finds a gift they'll actually want, and brings their reaction back to you.

It's a smarter way to stay close across distance. Giftyy tracks the important people in your life, learns their interests, and nudges you with the right gift when a milestone is approaching.

Anyone showing up for people they can't show up for in person — long-distance partners, adults with aging parents in another state, students, military spouses, dual-career couples, and immigrant families.

The app is free to download and use. You pay for the gift you send; the physical Giftyy card that carries the memory is normally $2.99, and it's free while we're in beta. There's no subscription today.

Because Giftyy partners with a curated marketplace of premium brands, returns are handled individually by each merchant. Please check the specific vendor's return policy listed on their product page before purchasing.

Yes. Recording a memory and managing your people are both built for mobile, so the whole thing takes seconds rather than a sitting.

You describe the recipient and the occasion. Our AI builds a profile from their personality, hobbies, and how they relate to you, then matches that with curated products from our premium merchant partners.

No, and that's deliberate. We don't want you scrolling through a catalog trying to guess. Tell us about the person and the occasion and let the AI do the work.

We partner with premium, carefully vetted merchants across categories like food, home, wellness, fashion accessories, and more. Every item is picked to feel like it was chosen, not grabbed.

When you place an order, you record a short video, voice note, or upload a photo inside the app. It gets linked to the physical Giftyy card that ships with your gift.

A private page loads, just for them, showing your video, voice note, or photo message. It's a moment no generic gift card could ever create.

Not yet. Memories are tied to physical gift orders, because the unboxing moment is what we designed them around.

Yes — that's the part no one else does. After they scan the Giftyy card and watch your message, they can record a reaction back. It's saved to a private archive only the two of you can open, and it grows with every gift you send.

For as long as your account is active, so the recipient can revisit it whenever they want. Full details are in our Privacy Policy.

We take privacy seriously. We don't sell your personal information, and we don't use your data for behavioural advertising or share it with advertising networks.

Whoever holds the Giftyy card. The page is unlisted and never indexed, so it won't turn up in search or reach anyone you didn't send it to.

Fill out the vendor application form on our homepage. We review applications within a few business days and reach out to discuss onboarding.

We look for premium product quality, unique offerings, and brands that make things worth keeping.

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